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Gamma Academy Knowledge Base

Provisioning and In-Life Changes

  • Before Ordering Ethernet
    • Ethernet Provisioning Overview
    • Ethernet Pricing Tool
    • Ethernet Pricing Tool V2.0
    • Ethernet Pricing Tool – In Life Changes
    • Ethernet Manual Quote Request Process
    • Resiliency Access Option Two
  • Ordering Ethernet
    • Ethernet Place a New Order
    • EFM Ethernet Order Process
    • FTTC Ethernet Order Process
    • Fibre Ethernet Order Process
    • xDSL Backup Order Process
    • Order Tracking and Alerts
    • Ethernet Ordering – Avoiding Delays in Delivery
    • Ethernet CES Expedite Charges
  • In-Life Configuration
    • In-Life Changes
    • Ethernet Order and Service Management
    • Policy for adding Backup to a live service
    • Ethernet Highlight Circuit Monitoring
  • In-Life Ordering
    • Cloud Exchange Services
    • 4G Fast Start and 4G Backup
    • Ethernet 4G Fast Start and Backup FAQ’s

Technical Support

  • Cisco and One Access Router Guides
  • Diagnosing and Fixing a Fault
    • First Line Checks Guide
    • Fault Types
    • Ethernet Hard Down
    • Ethernet Slow Speed Fault
    • Ethernet Intermittent Connection
    • Ethernet 4G Fast Start and 4G Backup troubleshooting
    • Ethernet Packet Loss or High Latency
    • Ethernet REIN on EFM interference
    • Raising a Fault
  • Available Support
    • Technical Support Structure
    • Ethernet End User Technical Support
    • Ethernet Point to Point Support Guide

Service Description

  • Ethernet Service Description

T&Cs and SLAs

  • Ethernet Terms and Conditions
  • 4G Access Agreement Terms and Conditions
  • PXC Ethernet Promotion
  • Ethernet SLAs
    • Ethernet 2025 SLAs
    • Ethernet SLAs
    • Ethernet 2024 SLAs
    • Ethernet 2023 SLAs
    • Ethernet 2022 SLAs
    • Ethernet 2021 SLAs
    • Ethernet 2020 SLAs
    • Ethernet 2019 SLAs
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    • Ethernet 2017 SLAs

Ethernet Forms

  • Ethernet Forms

Product Information

  • Product and Industry Information
  • Home
  • Home
  • Ethernet
  • Provisioning and In-Life Changes
  • Before Ordering Ethernet
  • Resiliency Access Option Two
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Resiliency Access Option Two

The loss of internet connection can severely disrupt business operations, decrease productivity, damage reputation, and lead to financial losses and increased security risks. Missed communications and unfulfilled orders can significantly affect revenue, customer trust, and overall performance. In today’s digital age, reliable internet connectivity is essential, underscoring the need for proactive measures to mitigate downtime and its associated risks.

What is RA02? #

RA02, or Resiliency Access Option Two, is a geographically diverse service that ensures uninterrupted connectivity. This fail-safe solution seamlessly takes over your data load, maintaining speed and quality even during network disruptions. With RA02, downtime becomes a thing of the past, allowing you to stay focused on what matters most — your business.

Why RA02? #

Investing in RA02 ensures uninterrupted connectivity and peace of mind. This fail-safe solution seamlessly takes over data needs without compromising speed or quality, helping businesses mitigate risks, maintain productivity, and protect their reputation. With easy ordering through the Gamma Portal, accessing this essential service is convenient and hassle-free, making it a smart choice for businesses prioritising reliability and continuity. Furthermore, Gamma offers RA02 on a wires-only basis, simplifying deployment for businesses of all sizes.

FAQs #

What is network resiliency? #

Network resilience (RA02) refers to the ability of a network to swiftly respond to and recover from disruptions, ensuring uninterrupted business operations. These disruptions can include network maintenance, cybersecurity threats, equipment failures, and natural disasters. A highly resilient network is better equipped to tackle these risks, reducing the frequency of downtime. Businesses
can ensure the continuity of their operations by opting for our network resilience solutions.

How does RA02 work? #

RAO2, or Resilient Access Option 2, guarantees that two services entering the same building take diverse routes. Each service terminates at a different exchange and utilises distinct routes and
ducting. By entering the building at separate points, each service ensures complete network resiliency.

What are the main benefits of RA02? #

  • Enterprise-class service with strict SLAs: RA02 ensures reliable and high-quality service through stringent Service Level Agreements (SLAs), guaranteeing uptime and performance.
  • Multiple Independent Internet Links: With at least two fully independent internet links, RA02 provides redundancy and enhanced reliability, minimising the risk of service disruptions.
  • Automatic Failover for Seamless Service: RA02 includes two fully independent routers with automatic failover capabilities. If one router fails, the other takes over seamlessly, maintaining continuous service without interruption..
  • Flexible Configuration Options: RA02 supports both Active/Active and Active/Standby configurations, allowing businesses to choose the setup that best fits their needs for load balancing and redundancy.

These features make RA02 a robust and reliable solution for businesses requiring consistent and dependable internet connectivity.

How do we mirror the same IP address? #

To mirror the same IP address, Gamma uses HSRP (Hot Standby Router Protocol).

How many managed routers do we provide? #

Gamma provides 2 managed routers.

Updated on 17/06/2024
Ethernet Manual Quote Request ProcessEthernet Provisioning Overview
Contents
  • What is RA02?
  • Why RA02?
  • FAQs
    • What is network resiliency?
    • How does RA02 work?
    • What are the main benefits of RA02?
    • How do we mirror the same IP address?
    • How many managed routers do we provide?

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