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Gamma Academy Knowledge Base

Provisioning and In-Life Changes

  • Before Ordering Mobile
    • Mobile Short Codes
  • eSIM Functionality
    • Viewing eSIM stock whilst provisioning
    • Viewing SIM Type and Service Provider Name (SPN)
  • Configuring and Ordering Mobile
    • Quick Start Guide to Provisioning Mobile
    • Ordering Sims and Mobile Numbers
    • Mobile – Add Company
    • Mobile Provisioning Process (Including Ports)
    • Mobile – Activating a Service
    • Mobile Data and MMS Settings (Including APNs)
  • In-Life Mobile Configuration
    • Mobile Managing Companies
    • Mobile – Manage Phone Service
    • Porting a Number Onto an Active Gamma Mobile Connection
    • SIM Swap to the Enhanced Gamma Mobile Service
    • Mobile Roaming
    • Block Outgoing Calls
  • Configuring and Ordering Manage My Mobiles
    • Configure Manage My Mobiles Portal
    • Manage My Mobiles – New Company Provision
    • Manage My Mobiles – Allocating Numbers
    • Manage My Mobiles – Existing Company Provision
    • Manage My Mobiles – Tracking Your Order/Actions
  • In-Life Configuration - Manage My Mobiles
    • Manage My Mobiles Portal
    • Manage My Mobiles – Manage a Person
    • Manage My Mobiles – Groups
    • Manage My Mobiles – Branding
    • Manage My Mobiles – Audit Log
    • Manage My Mobiles – Call Forwarding Options
    • Manage My Mobiles – Statistics
    • Manage My Mobiles – Alert Types
    • Cease Manage My Mobiles

Features

  • Mobile Inactive Number Search
  • Mobile Usage Control Management
  • Gamma Roaming Countries and Networks

Technical Support

  • Guides for Problems with Mobile
  • Lost and Stolen Phone Help
  • Mobile Known Behaviours
  • Gamma Mobile FAQs
  • Mobile Glossary
  • Handset Support
    • Handset Support iOS
    • Using Nokia Lumia with Gamma SIM
    • Using MMS on Windows 8 Devices

Service Description

  • Gamma Mobile Service Descriptions

Mobile SLAs

  • Mobile SLAs
  • Home
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  • Technical Support
  • Handset Support
  • Using Nokia Lumia with Gamma SIM
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Using Nokia Lumia with Gamma SIM

Please ensure you are connected to a WiFi network before undertaking this update.

Step 1

To enable Gamma settings to be loaded into you Nokia Lumia handset who will need to first ensure you have the latest OS installed

Swipe left from home screen.

Step 2

Scroll down to settings and select Settings

Step 3

Scroll down to “Phone Update” and select this option

Step 4

Select “Check for Updates”

Step 5

If available the latest version is not installed then this will be downloaded and your handset will be prepared for installation of update

Step 6

Once the handset is finished preparing you will be asked to install update. Select “Install”.

Step 7

The handset will start installing.

Step 8

When it has finished you’ll get a “Update Completed!” message. Click “done”.

Step 9

On the front screen select “Store”

Step 10

If “Update” is an option here you should select this to download the latest access point (APN).

Step 11

Swipe left on your handset screen.

Step 12

Scroll down until you can see “Settings” and select this.

Step 13

Select “Access Point”

Step 14

Select “Gamma” and tap “Add”

If Gamma doesn’t appear in Access Point then you should place the Gamma SIM card in a non-Nokia handset and switch on. Once the handset has fully booted up you should switch the handset off and remove the SIM card and reinsert into the Nokia Lumia. Repeat steps 11 to 14 and Gamma should now appear.

Updated on 09/01/2024
Handset Support iOSUsing MMS on Windows 8 Devices

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