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Gamma Academy Knowledge Base

Provisioning and In-Life Changes

  • Before Ordering Mobile
    • Mobile Short Codes
  • eSIM Functionality
    • Viewing eSIM stock whilst provisioning
    • Viewing SIM Type and Service Provider Name (SPN)
  • Configuring and Ordering Mobile
    • Quick Start Guide to Provisioning Mobile
    • Ordering Sims and Mobile Numbers
    • Mobile – Add Company
    • Mobile Provisioning Process (Including Ports)
    • Mobile – Activating a Service
    • Mobile Data and MMS Settings (Including APNs)
  • In-Life Mobile Configuration
    • Mobile Managing Companies
    • Mobile – Manage Phone Service
    • Porting a Number Onto an Active Gamma Mobile Connection
    • SIM Swap to the Enhanced Gamma Mobile Service
    • Mobile Roaming
    • Block Outgoing Calls
  • Configuring and Ordering Manage My Mobiles
    • Configure Manage My Mobiles Portal
    • Manage My Mobiles – New Company Provision
    • Manage My Mobiles – Allocating Numbers
    • Manage My Mobiles – Existing Company Provision
    • Manage My Mobiles – Tracking Your Order/Actions
  • In-Life Configuration - Manage My Mobiles
    • Manage My Mobiles Portal
    • Manage My Mobiles – Manage a Person
    • Manage My Mobiles – Groups
    • Manage My Mobiles – Branding
    • Manage My Mobiles – Audit Log
    • Manage My Mobiles – Call Forwarding Options
    • Manage My Mobiles – Statistics
    • Manage My Mobiles – Alert Types
    • Cease Manage My Mobiles

Features

  • Mobile Inactive Number Search
  • Mobile Usage Control Management
  • Gamma Roaming Countries and Networks

Technical Support

  • Guides for Problems with Mobile
  • Lost and Stolen Phone Help
  • Mobile Known Behaviours
  • Gamma Mobile FAQs
  • Mobile Glossary
  • Handset Support
    • Handset Support iOS
    • Using Nokia Lumia with Gamma SIM
    • Using MMS on Windows 8 Devices

Service Description

  • Gamma Mobile Service Descriptions

Mobile SLAs

  • Mobile SLAs
  • Home
  • Home
  • Gamma Mobile
  • Provisioning and In-Life Changes
  • eSIM Functionality
  • Viewing eSIM stock whilst provisioning
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Viewing eSIM stock whilst provisioning

The Gamma Portal Mobile provisioning journey has been enhanced to make it easier to view SIM stock and reduce error risk whilst provisioning. You will now be able to:

  • Understand at a glance what SIM stock is available by type (electronic eSIM vs physical pSIM) and Service Provider Name (SPN) before allocating SIMs to new mobile services
  • Reduce the risk of issuing the wrong SIM type or branding during bulk provisioning
  • Continue to use existing bulk upload (“load data from file”) functionality with improved visibility of the SIMs being used

These improvements make it easier to allocate the right SIMs, plan inventory more effectively for bulk orders, and maintain stronger control throughout the provisioning process.

What’s Changed? #

Whilst completing a mobile order via the gamma portal the interface will now show:

  • The available SIM inventory split by the number of eSIMs and physical SIMs
  • An additional field to select a Service Provider Name (SPN)
  • The auto populate option will allow you to select whether to auto populate eSIMs or physical SIMS (pSIM)
  • ICCID dropdowns in the provisioning table will display the SIM type
  • Provision new SIMs
  • SIM ICCID Dropdown
  • Auto Populate SIMs

The downloadable SIM inventory report has also been updated to visualise SIMs by type and by SPN.

Ordering custom/branded SIMs

Custom and/or branded SIMs (including custom SPN) are requested and issued at the point of SIM ordering. Whilst provisioning for a customer with specific branding requirements partners can pre-select the SPN they intend to use. For further information please contact your Account Manager.

image_pdf
Updated on 09/04/2026
Viewing SIM Type and Service Provider Name (SPN)Viewing SIM Type and Service Provider Name (SPN)
Contents
  • What’s Changed?

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