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Gamma Academy Knowledge Base

Provisioning and In-Life Changes

  • Before Ordering Mobile
    • Mobile Short Codes
  • eSIM Functionality
    • Viewing eSIM stock whilst provisioning
    • Viewing SIM Type and Service Provider Name (SPN)
  • Configuring and Ordering Mobile
    • Quick Start Guide to Provisioning Mobile
    • Ordering Sims and Mobile Numbers
    • Mobile – Add Company
    • Mobile Provisioning Process (Including Ports)
    • Mobile – Activating a Service
    • Mobile Data and MMS Settings (Including APNs)
  • In-Life Mobile Configuration
    • Mobile Managing Companies
    • Mobile – Manage Phone Service
    • Porting a Number Onto an Active Gamma Mobile Connection
    • SIM Swap to the Enhanced Gamma Mobile Service
    • Mobile Roaming
    • Block Outgoing Calls
  • Configuring and Ordering Manage My Mobiles
    • Configure Manage My Mobiles Portal
    • Manage My Mobiles – New Company Provision
    • Manage My Mobiles – Allocating Numbers
    • Manage My Mobiles – Existing Company Provision
    • Manage My Mobiles – Tracking Your Order/Actions
  • In-Life Configuration - Manage My Mobiles
    • Manage My Mobiles Portal
    • Manage My Mobiles – Manage a Person
    • Manage My Mobiles – Groups
    • Manage My Mobiles – Branding
    • Manage My Mobiles – Audit Log
    • Manage My Mobiles – Call Forwarding Options
    • Manage My Mobiles – Statistics
    • Manage My Mobiles – Alert Types
    • Cease Manage My Mobiles

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  • Mobile Usage Control Management
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Service Description

  • Gamma Mobile Service Descriptions

Mobile SLAs

  • Mobile SLAs
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  • Provisioning and In-Life Changes
  • In-Life Configuration - Manage My Mobiles
  • Manage My Mobiles – Alert Types
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Manage My Mobiles – Alert Types

Global #

Global alerts allow you to monitor usage on all mobile numbers. On this page, you can configure the thresholds for these alerts. Click ‘Configure Subscriptions’ to define the subscribers who will receive notifications when the thresholds are reached.

A threshold defined globally will apply to every mobile number. You can override these at a group, or individual level.

Global usage alerts allow you to monitor usage on all mobile numbers. On this page, you can configure the subscribers for these alerts which will determine who will receive notifications when the thresholds are reached. Click ‘Configure Thresholds’ to define the levels that will trigger an alert.

A subscriber at a Global level will receive a notification whenever any mobile number reaches a defined threshold (unless overrides have been set). A subscription can be configured to send notifications via email or SMS.

Group #

Group alerts allow you to monitor usage on mobile numbers within a defined group. On this page, you can configure the thresholds for these alerts. Click ‘Configure Subscriptions’ to define the subscribers who will receive notifications when the thresholds are reached.

You can override any global thresholds that have been setup using the override switch. A threshold defined on a group applies to all mobile numbers within the group. You can override an individual mobile number by managing the person it is allocated to.

Group usage alerts allow you to monitor usage on mobile numbers within a defined group. On this page, you can configure the subscribers for these alerts which will determine who will receive notifications when thresholds are reached. Click ‘Configure Thresholds’ to define the levels that will trigger an alert.

A subscriber at a Group level will receive a notification whenever any mobile number within the group reaches a defined threshold (unless overrides have been set). Subscribers to Global alerts will still receive notifications, even if you define additional subscriptions against this Group. A subscription can be configured to send notifications via email or SMS.

Person #

Alerts for a Person allow you to monitor usage on individual mobile numbers. On this page, you can configure the thresholds for these alerts. Click ‘Configure Subscriptions’ to define the subscribers that will receive notifications when the thresholds are reached.

You can override both Global and Group thresholds using the override switch. A threshold defined on a Person will only apply to the number allocated to them.

Usage alerts for a Person allow you to monitor usage on individual mobile numbers. On this page, you can configure the subscribers for these alerts, determining who will receive notifications when thresholds are reached. Click ‘Configure Thresholds’ to define the levels that will trigger an alert.

A subscriber at an individual, Person level will receive a notification whenever the mobile number allocated to the Person reaches a defined threshold. Both Global and Group subscribers will still receive notifications, even if you define additional subscriptions against this Person. A subscription can be configured to send notifications via email or SMS.

image_pdf
Updated on 16/01/2024
Manage My Mobiles – StatisticsCease Manage My Mobiles
Contents
  • Global
  • Group
  • Person

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