Skip to content
  • Academy KB Home Redesign
  • Broadband Home
  • CCaaS
  • Channel Partner Support
  • Circle Loop Home
  • Collaborate
  • Connectivity
  • Courses
  • Documentation
  • Ethernet
  • FibreXchange
  • FUSION IoT
  • Gamma AI Concierge
  • Gamma Plus
  • Gamma SIP for Cloud Connect
  • Gamma SIP Global Communications Enablement
  • Gamma SIP Trunks for Genesys Cloud
  • Hannah – Homepage WIP
  • Home
  • Horizon
  • Horizon Contact
  • Horizon Forms
  • Horizon Service Description Home
  • Horizon with Webex
  • Inbound
  • iPECS
  • Knowledge Base Intro
  • Knowledgebase Directory
  • LoginPress
  • Microsoft
  • Microsoft Teams Direct Routing Home
  • Microsoft Teams Operator Connect
  • Mobile
  • Multiple KB
  • My Courses
  • No Access
  • No active page
  • Numbering and Porting
  • Phoneline+
  • Product Homepage
  • Quick Download Button
  • Release Notes
  • Release Notes
  • SIP Home
  • Test
  • UCaaS
  • User Account
  • Voice
  • Voice Enablement
  • Webex for Gamma
  • Webex for Gamma Release Notes
  • Gamma Academy Knowledge Base
Gamma Academy Knowledge Base
  • Cloud Calling and Collaboration
    • Webex for Gamma
    • Horizon with Webex
    • Horizon
    • Phoneline+
    • Operator Connect
    • Direct Routing
    • Inbound
    • Akixi CX Analytics
    • Red Cactus
  • Connectivity and Networking
    • Numbering and Porting
    • Broadband
    • FibreXchange
    • Ethernet
    • SIP Trunking
    • Gamma FUSION IoT
  • CX
    • Horizon Contact
    • AI Concierge
  • Mobile Services
    • Gamma Mobile
  • CyberSecurity
    • SafeWeb
  • Partner & Portal Support
Gamma Academy Knowledge Base

Provisioning and In-Life Changes

  • Before Ordering Inbound
    • Inbound Architecture
    • Inbound Features Matrix
    • Inbound and Horizon Working together
    • Inbound for Horizon Business Process Guide
  • Ordering Inbound
    • Ordering Inbound
    • Inbound International Number Porting Process
  • Configuring Inbound
    • Inbound User Login & MFA
    • Inbound – Administrating Users
    • Inbound – Managing MFA
    • Inbound Call Plans Creation and Changes
    • Inbound Account Management
    • Inbound Business continuity

Features

  • Call Plans
    • Inbound Manage My BC
    • Inbound Point My Number
    • Inbound IVR and Menu Option
    • Inbound Call Queues
    • Inbound Aliasing
    • Inbound Hunt Groups
    • Inbound Area Control
    • Inbound Limit Caller Admission
  • Routing
    • Inbound Root Control
    • Inbound CLI Based Routing
    • Inbound Date, Time and Destination Controls
    • Inbound Goto Features 1,2 and 3
    • Inbound Distribution and Diversion Controls
  • Company Admin
    • Inbound Manage Custom Fields
    • Inbound Notifications
    • Inbound Announce 
    • Inbound Suspend and Resume Call Recording Feature
    • Inbound Voicemail
  • Reviewing Calls and Statistics
    • Inbound View History
    • Inbound Performance and Statistics
    • Inbound Custom Fields
    • Inbound Listen to my Calls

Technical Support

  • Inbound – Technical Support
  • Inbound – Destination Risk
  • International Inbound Numbers – New Portal
  • Inbound – Unwanted and Nuisance Calls
  • Inbound – Glossary
  • Withdrawal of Gamma mobile applications for Inbound, Business Continuity and SIP Trunk Call Manager

Service Description

  • Inbound Service Description

Inbound SLAs

  • Inbound 2025 SLAs
  • Inbound 2024 SLAs
  • Inbound 2023 SLAs
  • Inbound 2022 SLAs
  • Inbound 2021 SLAs
  • Inbound 2020 SLAs
  • Inbound 2019 SLAs
  • Inbound 2018 SLAs
  • Inbound 2017 SLAs

Inbound Forms

  • Inbound Forms

Inbound Release Notes

  • Inbound Release Notes
  • Home
  • Home
  • Inbound
  • Provisioning and In-Life Changes
  • Ordering Inbound
  • Ordering Inbound
View Categories

Ordering Inbound

Ordering Inbound is easy and can be completed on the Gamma Portal in a number of easy steps.

Step 1

Log onto the Gamma Portal and go to the Inbound Management Screen (Provisioning and Service Management > Inbound > Inbound)

If you do not have access to this area please contact your BDM who will update your permissions.

Step 2

Select the relevant account from the drop down menu then click ‘Add New Company’ on the bottom left hand corner.

Any numbers you wish to allocate to a MyInbound account must be reserved to your account on the portal. Additional numbers can be reserved under Provisioning and

service management > Inbound > NTS Management > Reserve NTS Numbers

Step 3

Allocate one or more numbers for use with this account.

The easiest way to search for a number is to select ‘Full Number’ and enter the number(s) you wish to allocate, you can do this one at a time. You can also search

using the other options consistent with the rest of the portal, % is allowed as a wildcard.

Step 4

When you have selected the numbers you want you can select the product and additional features required.

Additional features are optional extras that can be added to any of the products.

Product – This is the product the Account will be set up with, either Contact Point, Contact Path, Contact Pro, Business Continuity.

Step 5

From here you can input the Company Details as follows:

  • Login Name: This is the administrator login for the account. This will be used to access Point my Number from MyInbound.com
  • Users First/Last Name: This is the name of the person administering the account
  • User Email: This is the email address for the Administrator – reset passwords and notifications will be sent here.

Step 6

When you’ve entered your Company Details there’s an opportunity to review your selection before pressing “submit”.

You have successfully created an account on MyInbound and allocated numbers to it. An e-mail will be sent shortly to the e-mail address provided confirming the logon

details, you can use these to log in at www.myinbound.com and create your first call plan.

Specific Number Selection #

To request a specific Geographic Number

If you would like to search for a specific geographic number, then you can user our Gamma Number Search under Help and Support on the Gamma Portal. This will allow you to search for new available numbers and also view numbers currently allocated to your account that are not in use.

For further instructions and charges, please see the Gamma Number Policy document which can be found on the Gamma Academy.

To request a specific Non- Geographic Number

If you require a specific non-geographic number then you should complete the Non-geographic Number Form on the Numbering Navigator. This is available by going to Help and Support and Numbering Navigator and selecting option 3 (I know what form I need) and then select the Non-geographic number form.

For further instructions, please see the numbers and porting guides.

image_pdf
Updated on 14/12/2023
Inbound International Number Porting ProcessInbound International Number Porting Process
Contents
  • Specific Number Selection

Copyright © 2026 -  Gamma Telecom Ltd

Gamma API
We use cookies to measure performance and make improvements to this service. This includes page views, device/browser, location, and page interactions. We do not collect any information you upload to this site. By agreeing, you consent for your data to be used for this purpose.