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Inbound Limit Caller Admission

Limit Caller Admissions Limit the number of calls allowed to a destination number. Ideal for protecting inbound capacity to other numbers and services during a high volume period or for maximising efficient delivery of calls to a group of agents associated to an Inbound call queue service

How to add/remove Limit Caller Admission #

First logon to the Gamma Portal and navigate to the Inbound Section under PROVISIONING AND SERVICE MANAGEMENT

Under Inbound Account management, either Add New or select Change company details from the Actions dropdown menu of an existing account.

When the edit company details screen appears simply check the Limit Caller Admissions box to add the feature to the Inbound GUI for use against destinations or uncheck to remove. Please note you will need to remove any configured LCA settings from the Inbound GUI before you can remove the feature from an account.

image_pdf
Updated on 11/12/2023
Inbound Area ControlInbound Manage My BC
Contents
  • How to add/remove Limit Caller Admission

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