In order to cease a Horizon company you need to remove the users, call groups and subscriptions. Gamma will not cease any companies that still have any remaining users, call groups or subscriptions still live.
| Note: If you use Horizon Contact with your Horizon company please refer to Ceasing Horizon & Horizon Contact. |
Cease a Horizon Company #
- Remove all users from the Horizon company
- Remove all call groups from the Horizon company
- Remove the Voice Portal by going to Administration, Voice Portal and selecting “Remove Voice Portal”
- Remove all the bolt-ons by following the “Remove Bolt-Ons” process.
- Follow the Cease Subscriptions process.
- Using the Actions drop-down, select “Cease Company” and follow the prompts.
| Note: Any ported-in numbers that are not being used for the same customers on another Gamma Product will be returned to the Range Holder unless already exported to another Communications Provider. |