For more information on Fraud Management you should view our Horizon Fraud Management Service Description.
Setup / Amend Fraud Management #
Step 1
From the Gamma Portal, go to “Provisioning and Service Management”, “Hosted”, “Horizon” and “Horizon Manage Company”.
Step 2
Find the company that you wish to add sites to using the Actions drop-down down select “Manage Company”
Step 3
From here you select the “Restriction” tab and select “Fraud Management”.
Step 4
You can change the settings of your Fraud Management service for your Horizon Company.
From here you can switch Fraud Management On or Off and select your daily spend limit (defaulted to £500).
In the “Warning (%)” text box enter at what threshold you’d like us to send a warning text/email out (defaulted to 70%).
If you want to set up Fraud Management and have it go to multiple email addresses you can do this by separating the email addresses with a semi-colon. For example, richard.james@gamma.co.uk; roy.farrow@gamma.co.uk; portalfeedback@gamma.co.uk
Horizon Company is barred because of Fraud Management #
Step 1
From the Gamma Portal, go to “Provisioning and Service Management”, “Hosted”, “Horizon” and “Horizon Manage Company”.
Step 2
Find the company that you wish to add sites to using the Actions drop-down select “Manage Company”
Step 3
From here you select the “Restriction” tab and select “Fraud Management”.
Step 4
If your Horizon Company has a bar placed on it with Fraud Management being breached then you’ll follow the steps above to get to the Fraud Management screen, and then you’ll be presented with the following screen. You can switch your Fraud Management bar off by using the button.
