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Provisioning and In-Life Changes

  • Before Ordering Broadband
    • Broadband Address Checking/Validation
    • Broadband Fibre Products
    • Broadband SLAs for Order Placement
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  • Ordering Broadband
    • Broadband Using the Suitability Checker
    • Placing a New Broadband Order
    • Broadband SIM Provides
    • Broadband Routed IPs
    • Broadband Router delivery
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    • Track an Existing Order
    • Modifying or Cancelling an Order Broadband
  • In-Life Broadband Configuration
    • Broadband Service Management
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    • Broadband Home Mover process
    • Change Care Level on an existing Broadband Service
    • FTTP Optical Network Termination box
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Technical Support

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IP rates and Configuration

DSL and IP Throughput Rates #

WBC #

DSL RateThroughput

0 to 288kbps

50kbps to 250kbps

288kbps to 576kbps

100kbps to 500kbps

576kbps to 1152kbps

200kbps to 1000kbps

1152kbps to 2272kbps

400kbps to 2000kbps

2272kbps to 8128kbps

1000kbps to 7150kbps

8128kbps to 24384kbps

2000kbps to 21000kbps

WBC Premium Variants #

ADSL Sync speed

Throughput

0 to 288kbps

100kbps to 250kbps

288kbps to 576kbps

100kbps to 500kbps

576kbps to 1152kbps

400kbps to 1000kbps

1152kbps to 2272kbps

800kbps to 2000kbps

2272kbps to 8128kbps

1200kbps to 7150kbps

8128kbps to 24384kbps

4000kbps to 21000kbps

Configure a routed IP on your router #

Routed IP addresses are not provided as standard as they are only required in certain circumstances.

For more information on IP addressing please click here.

Step 1

Open your browser and access the routers web interface.

If your router is supplied by Gamma, you can follow these steps:

  • Enter 192.168.1.1 to the address bar
  • Input the admin logon details
  • Default username = Administrator
  • Default password = XXXXXXXX-Admin or GREF-Admin

Step 2

Click on ‘Setup my Technicolor Gateway’, then click ‘Next’

Step 3

For ADSL connections: Select ‘ADSL (Expert)’ and click ‘Next’.

For FTTC/SoGea/FTTP connections: Select ‘Eth WAN (Expert)’ and click ‘Next’.

Step 4

Enter the username / password for the broadband circuit (available on Broadband Service Management via the Gamma Portal).

Step 5

Leave the WAN – VLAN parameters as they are defined in the text boxes and click “Next”.

Step 6

Again leave these text boxes with the data that is already in them on the UpStream QoS screen.

Step 7

Select ‘Independent Router IP’.

Step 8

Input the details you entered on Step 1.

Step 9

Ensure you input the correct subnet mask that was provided with your routed IP request. The Router IP should be the end routed IP address, and not any other.

Step 10

Ensure DHCP is unchecked.

Step 11

The remainder of the settings can be configured as you see fit.

Updated on 14/12/2023
IP Addresses and DSL CredentialsConnecting to the SMTP Relay
Contents
  • DSL and IP Throughput Rates
    • WBC
    • WBC Premium Variants
  • Configure a routed IP on your router

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