Below is an example list of the activities you should do when installing Horizon. The estimated durations are intended as a guide and are not SLAs.
| Task Ref | Task Name | Est. Duration |
|---|---|---|
1 | Contract award | 0 days |
2 | Customer site survey | 1 day |
3 | Review access requirements | 1 day |
4 | Check bandwidth requirements | 1 day |
5 | Check access product suitability | 1 day |
6 | Review on-site cabling/infrastructure | 1 day |
7 | Review training requirements | 1 day |
8 | Review numbering requirements | 1 day |
9 | Complete number portability checks | 1 day |
10 | Review config spec | 1 day |
11 | Review after-care service requirements | 2 days |
12 | Order customer access | 40 days |
13 | Customer access handover | 2 days |
14 | Pre-configure access router | 1 day |
15 | Install access router on site | 1 day |
16 | Test access | 0 days |
17 | Organise scope of works | 1 day |
18 | Upgrade infrastructure on site | 5 days |
19 | Review & signoff | 1 day |
20 | Create customer account | 1 day |
21 | Create customer site | 1 day |
22 | Order new numbers | 1 day |
23 | Order subscriptions/bolt-ons/groups | 1 day |
24 | Order hardware (handsets/PSUs) | 5 days |
25 | Administrator login details sent | 1 day |
26 | Hardware delivered to site / added to GUI | 0 days |
27 | Create & configure users | 1 day |
28 | Install hardware on site | 1 day |
29 | Test hardware with users/dummy numbers | 1 day |
30 | Assign porting numbers to users | 0 days |
31 | User training | 1 day |
32 | Order number ports/migration | 21 days |
33 | Numbers drop into Horizon GUI | 0 days |
34 | Pre-port test calls | 0 days |
35 | Sign off and complete project | 0 days |
36 | Test | 0 days |
37 | Initiate consultative period | 10 days |
38 | Sign-off and complete project | 0 days |