Onboarding Form Introduction #
To join the Select Installer program a standard contract needs to be agreed between the Reseller and Mondago.
Please complete this onboarding document and return to servicedesk@helpcti.com.
Mondago will then evaluate this and, if you are eligible for the program, they will return the standard contract for your review and signature.
Select Installer Add-ins #
Please select the add-ins you wish to be Select Installer for and provide the additional information requested
SSA Application | Capita SIMS |
Select if you want to install this SSA | ☐ |
Select if you are currently active in this vertical sector | ☐ |
If you are already active in this sector, please provide an approximate number of the number of end customers using the Business Application you are providing telephony services to? |
|
If you are not currently active in the sector, please explain your reasons for wanting to be a Select Installer for this SSA? |
|
SSA Application | TPP SystmOne |
Select if you want to install this SSA | ☐ |
Select if you are currently active in this vertical sector | ☐ |
If you are already active in this sector, please provide an approximate number of the number of end customers using the Business Application you are providing telephony services to . |
|
If you are not currently active in the sector, please explain your reasons for wanting to be a Select Installer for this SSA? |
|
Contacts #
The following information will assist us in communicating more efficiently with your organisation.
Reseller Contact
Details | |
Name | |
Phone | |
Primary contact:
The person Mondago will deal with for any queries or changes to the program and/or contract terms
Details | |
Name | |
Phone | |
Invoicing Contact & Address:
The person/email where we will send invoices.
Details | |
Name: | |
Phone: | |
Billing Street | |
City/ST/ZIP | |
Direct Email: | |
Billing email: (if different) |
Support Escalation Contact:
In the event one of your customers contacts us directly for support, this is the person/email that we copy in on the response we send the customer, to direct them back to you for primary support
Details | |
Name | |
Phone | |
New Version Release Notification and Testing:
The person we should notify when we build a new release of the SSA for you to test before releasing to your customers.
Details | |
Name | |
Phone | |
Training Contact(s):
The best person with whom we should coordinate any product support training
Details | |
Name | |
Phone | |